NDIS Support Coordinator
Alan Figueroa
Support Coordination & Psychosocial Recovery Coaching
Support that feels clear, steady, and easy to manage
I provide Support Coordination and Psychosocial Recovery Coaching to people who want clear communication, structured guidance, and support that strengthens their independence.
My role is to help you feel organised, informed, and confident as you navigate the NDIS and the decisions that shape your daily life.
Support Coordination
What Support Coordination isSupport Coordination helps you understand your NDIS plan, connect with the right providers, and stay organised as your needs or circumstances change. It is designed to give you clarity, structure, and confidence so you can use your plan in a way that genuinely supports your goals.
How I work as a Support CoordinatorI work in a calm, structured, and person‑centred way that helps you feel supported through complex challenges or major life transitions. My approach is strengths‑based and trauma‑informed, shaped by experience across Supported Independent Living and Support Coordination since 2020. I focus on:clear communicationsteady guidancepractical problem‑solvingfollow‑through you can rely onThis means you always know what’s happening, what your options are, and how to move forward.
Why this matters to youMany participants feel overwhelmed by the NDIS, especially when dealing with multiple providers, changing needs, or stressful life events. My role is to reduce that pressure by helping you:stay organisedunderstand your planmake informed decisionsbuild a support network that actually works for your lifefeel confident in the direction you’re takingMy practice aligns with the NDIA’s core principles of dignity and respect, choice and control, and supports that are reasonable and necessary.
Psychosocial Recovery Coaching
Who Recovery Coaching is forPsychosocial Recovery Coaching is for people living with a psychosocial disability — typically those who experience significant impacts from mental health conditions and have Recovery Coaching included in their NDIS plan. It is designed for participants who need consistent support to build skills, increase stability, strengthen daily routines, and work toward meaningful recovery goals.
How I work as a Recovery CoachMy approach is grounded in the Mental Health Recovery Model, which teaches that recovery is not about eliminating symptoms, but about restoring hope, meaning, and purpose despite them. I support you to:build confidencestrengthen daily routinesincrease stabilitydevelop practical skillsstay connected with supportswork toward meaningful personal goalsI listen carefully, explain things clearly, and provide steady guidance so you feel supported through both progress and setbacks.
My Experience & Qualifications
I have worked in the NDIS and community services sector since 2020, supporting people across Supported Independent Living, Support Coordination, and Psychosocial Recovery Coaching. These roles shaped a calm, structured, and person‑centred way of working that helps people feel organised, informed, and in control of their decisions.
I hold a Certificate IV in Mental Health (2020) and a Diploma of Mental Health (2022), with training grounded in the Mental Health Recovery Model. This training guides me to focus on strengths, stability, and meaningful progress — and forms the foundation of how I work every day.Your website’s qualification carousel fits perfectly here, visually confirming the training that supports your practice.
Your Choice Matters
You have complete choice and control over who you work with. My role is not to convince you or pressure you — it is to give you clear information, honest communication, and the space to decide what feels right for your situation. If at any point you feel I am not the best fit, I will support you professionally and respectfully through a smooth transition to another coordinator.Your autonomy is central to my practice.
Ready to get started?